545620406-1-30-2026-57-CC-LGAN-DRFUXK-20260219145826

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 545620406
Report Date: 01/30/2026
Date Signed: 01/30/2026 03:25:49 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/07/2025 and conducted by Evaluator Anita Tristan

COMPLAINT CONTROL NUMBER: 57-CC-20251107163139

FACILITY NAME:	CONTRERAS, KARISSA FAMILY CHILD CARE		FACILITY NUMBER:	545620406
ADMINISTRATOR:	CONTRERAS, KARISSA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(559) 736-0782
CITY:	VISALIA	STATE: CA	ZIP CODE:	93291
CAPACITY:	14	CENSUS: 6	DATE:	01/30/2026
		UNANNOUNCED	TIME BEGAN:	02:05 PM
MET WITH:	Karissa Contreras		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Licensee provides care at different location.
Licensee Overcapacity.
Licensee is not present in the home 80% of operating hours.

INVESTIGATION FINDINGS:

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On 01/30/2026 Licensing Program Analyst (LPA) Anita Tristan conducted an unannounced complaint inspection to provide findings for the above allegations. LPA met with licensee, Karissa Contreras. LPA explained the allegations.

LPA toured the facility and a census was taken. LPA observed 5 sleeping toddlers and 1 infant. During today’s inspection both licensees were present and capacity on license was being maintained.

During the course of this investigation LPA conducted interviews with staff, parents, and children, reviewed files and documentation, and conducted observation.

***Continued on 9099-C***

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:	DATE: 01/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 57-CC-20251107163139

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CONTRERAS, KARISSA FAMILY CHILD CARE	FACILITY NUMBER: 545620406
	VISIT DATE: 01/30/2026

NARRATIVE

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Based on interviews conducted, parents are aware of children visiting both family child care home locations. Both licensees have permission slips signed by parents allowing children to attend both family child care homes. Each location has separate Parent/Child Rosters, children files, emergency contact information, and enrollment packets for each child and care.

Based on interviews and LPA observation capacity on license is being maintained even when both family child care homes are at the same location. Based on interviews and LPA observation licensee is present during the hours of operation.

Licensee is aware that they will assume responsibility of all children in care when children are at their licensed family child care home.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, no deficiency is cited during today’s visit.

Exit interview conducted with the licensee, Karissa Contreras. Appeal Rights were provided and discussed and Notice of Site Visit was provided and will remain posted for 30 days.

This report will be made public upon request.

SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:	DATE: 01/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026

LIC9099 (FAS) - (06/04)

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