<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 547209031
Report Date: 03/24/2025
Date Signed: 03/27/2025 02:49:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/15/2025 and conducted by Evaluator Les Xiong
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20250115090214
FACILITY NAME:WIGGINS HOME 3FACILITY NUMBER:
547209031
ADMINISTRATOR:BOYD, ELYSIAFACILITY TYPE:
740
ADDRESS:677 S SIERRA STREETTELEPHONE:
(559) 783-0732
CITY:PORTERVILLESTATE: CAZIP CODE:
93257
CAPACITY:6CENSUS: 6DATE:
03/24/2025
UNANNOUNCEDTIME BEGAN:
12:13 PM
MET WITH:Darlene PalafoxTIME COMPLETED:
01:14 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not prevent resident from sexually abusing another resident in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On this date, Licensing Program Analyst (LPA) L. Xiong arrived unannounced to deliver findings on the above allegations.
Interviews with residents revealed that residents enjoy being at the facility, feel safe, and stated that staff are friendly and caring. The Porterville Police Department investigated the above allegation and determined no crime occurred.
The Department investigated the complaint alleging: Staff did not prevent resident from sexually abusing another resident in care. Based on interviews and record review the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melinda Hoffmann
LICENSING EVALUATOR NAME: Les Xiong
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1