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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 553601541
Report Date: 04/30/2025
Date Signed: 04/30/2025 01:33:05 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2025 and conducted by Evaluator Elvira Sierra
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20250313161000
FACILITY NAME:CHRISTIAN HEIGHTS CHILD CAREFACILITY NUMBER:
553601541
ADMINISTRATOR:BRIAN WINNICKFACILITY TYPE:
850
ADDRESS:13711 JOSHUA WAYTELEPHONE:
(209) 532-7305
CITY:SONORASTATE: CAZIP CODE:
95370
CAPACITY:50CENSUS: 21DATE:
04/30/2025
UNANNOUNCEDTIME BEGAN:
10:28 AM
MET WITH:Glenda Robinson and Brian Winnick TIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Ratio- Facility is operating out of ratio.
Personal Rights- Staff utilize inappropriate forms of discipline with day care child(ren) in care.
Personal Rights- Staff yelled at daycare children.
INVESTIGATION FINDINGS:
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On 04/30/25, Licensing Program Analyst (LPA) Elvira Sierra met with facility Representatives,Glenda Robinson and Brian Winnick to provide them with the findings of the above complaint allegations. Upon arrival LPA observed 3 staff supervising 21 children.

The complainant alleged that Licensee does no ensure sufficient care and supervision is provided to children leading to unexplained injuries and staff utilize inappropriate forms of discipline with daycare children. Also, complainant alleged that staff yelled at daycare children and facility is operating out of ratio. Throughout the course of the investigation LPA Sierra conducted interviews with staff and daycare parents and observed the care and supervision. Based on interviews, it was revealed that staff # yelled at child #1when trying to enforce child #1 to follow rules. Also interviews revealed that staff have placed children in highchairs as a form of discipline and that at times facility has been out of ratio having one staff supervising the children during opening or closing time or when staff have to move to a different room to change a child's diaper.
Report continues on subsequent page 809C--
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Elvira Sierra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 53-CC-20250313161000
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: CHRISTIAN HEIGHTS CHILD CARE
FACILITY NUMBER: 553601541
VISIT DATE: 04/30/2025
NARRATIVE
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Based on the information obtained during interviews, the preponderance of evidence standard has been met, therefore the allegations are found to be SUBSTANTIATED. Title 22 Regulation deficiency cited on attached LIC9099-D. Appeal rights were discussed, and a printed version was provided.

LPA Sierra informed Facility Representatives, that this report dated 04/30/25 documents two type A citations. Type A citations which shall be posted for 30 consecutive days as there are immediate risks to the health, safety, or personal rights of children in care.

Also, LPA Sierra informed facility representatives to provide a copy of this licensing report dated 04/30/25 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
An exit interview was conducted in which the report was reviewed and discussed with facility representatives,Glenda Robinson and Brian Winnick. Notice of Site Visit posted
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Elvira Sierra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2025 and conducted by Evaluator Elvira Sierra
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20250313161000

FACILITY NAME:CHRISTIAN HEIGHTS CHILD CAREFACILITY NUMBER:
553601541
ADMINISTRATOR:BRIAN WINNICKFACILITY TYPE:
850
ADDRESS:13711 JOSHUA WAYTELEPHONE:
(209) 532-7305
CITY:SONORASTATE: CAZIP CODE:
95370
CAPACITY:50CENSUS: 21DATE:
04/30/2025
UNANNOUNCEDTIME BEGAN:
10:28 AM
MET WITH:Glenda Robinson and Brian WinnickTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Neglect/Lack of Supervision--A minor is supervising day care children in care
Neglect/Lack of Supervision -Licensee does not ensure sufficient care and supervision is provided to children leading to unexplained injuries
Personal Rights- Staff do not ensure that day care children's diapering needs are being met while in care.
INVESTIGATION FINDINGS:
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On 04/30/25 Licensing Program Analyst (LPA) Elvira Sierra met with facility Representative, Glenda Robinson and Brian Winnick to provide them with the finding of the above complaint allegations. Upon arrival present in the facility were three upervising 21 children.

The complainant alleged that a minor is supervising day care children in care and that licensee does not ensure sufficient care and supervision is provided to children leading to unexplained injuries. In addition, it was alleged that staff do not ensure that day care children's diapering needs are being met while in care. Throughout the course of the investigation LPA Sierra conducted interviews with staff and daycare parents and observed the care and supervision. LPA received contradicting statements from the interviews with staff and parents. LPA learned that Director's minor children visit the facility regularly and sometimes they interact with the children. Director stated that her children and husband visit the facility, but they never assist or are left alone with the children.

Report continues on subsuquent page 809C--
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Elvira Sierra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 53-CC-20250313161000
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: CHRISTIAN HEIGHTS CHILD CARE
FACILITY NUMBER: 553601541
VISIT DATE: 04/30/2025
NARRATIVE
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 LPA also learned that hat cell phones are being used by staff for personal use preventing staff from providing 100% supervision to children. However, it has not been determined that children sustained injuries as a result of the cell phone use. Interview revealed that facility keep a diaper log and checked diapers every two hours and change them as needed.

Based on the information obtained through documentation and interviews; Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Notice of Site Visit posted. An Exit Interview was conducted in which the report was reviewed and discussed with facility representative, Glenda Robinson and Brian Winnick,
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Elvira Sierra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 53-CC-20250313161000
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CHRISTIAN HEIGHTS CHILD CARE
FACILITY NUMBER: 553601541
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/30/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/01/2025
Section Cited
CCR
101216.3(a)
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101216.3 Teacher-Child Ratio
(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance.
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POC; Facility representatives will make sure that there are always the correct staff/ration present at all times in teh classroom.
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 This requirements was not met as evidence by: Interviews revealed that staff had stepped out to a different room to change a diaper leaving the classroom with one staff and more than 12 children.This is a deficiency that if not corrected poses an immediate risk to the children in care.
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Type A
05/01/2025
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights: (3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitivenature......
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POC;FAcility representatives stated that there will be a metting with staff regarding personal rights and will submit to the Department a list of who sttended the meetin.
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This requirements was not met as evidence by: Interviews revealed that staff had placed children in highchairs for time out and that staff#1 yelled at Child#1 when trying to enforced child#1 to follow rules.This is a violation that if not corrected poses an immediate risk to the chidlren in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Elvira Sierra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5