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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 553602594
Report Date: 02/06/2026
Date Signed: 02/06/2026 01:34:29 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/20/2026 and conducted by Evaluator David Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20260120151508
FACILITY NAME:COLUMBIA COLLEGE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
553602594
ADMINISTRATOR:THOMAS, KELLYFACILITY TYPE:
850
ADDRESS:11600 COLUMBIA COLLEGE DRIVETELEPHONE:
(209) 588-5024
CITY:SONORASTATE: CAZIP CODE:
95370
CAPACITY:71CENSUS: 10DATE:
02/06/2026
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Thomas, KellyTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Neglect/Lack of Supervision: Staff failed to supervise children which resulted in children inappropriately touching.

INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) David Nguyen and Sarah Tibbett met with facility representative/director, Kelly Thomas to deliver the findings of the complaint investigation regarding the above allegation. LPA Nguyen explained the purpose of the unannounced inspection. There were ten (10) children present being supervised by four (4) childcare teachers at the time of the visit.

It was alleged that “Staff failed to supervise children which resulted in children inappropriately touching.” Throughout the investigation, LPA Nguyen conducted observations and interviewed director, teachers, current and former children and parents, and obtained pertinent information to assist with the complaint investigation.

Report continues on LIC9099-C... (Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20260120151508
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: COLUMBIA COLLEGE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 553602594
VISIT DATE: 02/06/2026
NARRATIVE
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(Page 2)
One individual in addition to the reporting party reported inappropriate children’s behaviors or interactions at the childcare facility; however, neither they nor the complainant were able to provide specific details, including possible witnesses or time frames. Four (4) parents who were interviewed had no concerns regarding supervision or children’s interactions at this time, and two (2) children confirmed that staff supervise their activities.

During his own classroom observations, LPA Nguyen observed an adequate level of child supervision. LPA also learned that teachers at Columbia College Child Development Center have implemented supervision plans and strategies to ensure the safety of the children while they attend the childcare center. During today’s visit, LPAs discussed with facility representatives some effective strategies for children’s supervision—in all inside and outside areas of the facility.

Based on conflicting information obtained from the interviews, LPA Nguyen is unable to determine whether staff did or did not fail to supervise children which resulted in children inappropriately touching. Therefore, this complaint allegation was found to be UNSUBSTANTIATED, meaning although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur at the facility.

An exit interview was conducted in which appeal rights were provided and a copy of this report was provided and reviewed with the facility representative/director, Kelly Thomas. A Notice of Site Visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.


SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2