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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 565802444
Report Date: 08/07/2024
Date Signed: 08/07/2024 08:12:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2024 and conducted by Evaluator Zabel Chochian
COMPLAINT CONTROL NUMBER: 29-AS-20240731145531
FACILITY NAME:LAND OF ENCHANTMENT 1 BOARD AND CARE LLCFACILITY NUMBER:
565802444
ADMINISTRATOR:ROXANA LARAFACILITY TYPE:
740
ADDRESS:78 W GAINSBOROUGH RDTELEPHONE:
(805) 601-5202
CITY:THOUSAND OAKSSTATE: CAZIP CODE:
91360
CAPACITY:6CENSUS: 5DATE:
08/07/2024
UNANNOUNCEDTIME BEGAN:
11:32 AM
MET WITH:roxana LaraTIME COMPLETED:
02:15 PM
ALLEGATION(S):
1
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7
8
9
Facility is in disrepair.
INVESTIGATION FINDINGS:
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2
3
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5
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7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Zabel Chochian conducted an initial complaint visit regarding the above noted allegation. LPA initially met with staff who called the administrator. LPA spoke with administrator and explained the reason for the visit. Allegation reported was that the facility floors and baseboards are dirty.

Upon arrival LPA conducted a tour of the facility with staff and observed facility to be well maintained and did not note anything in disrepair. Facility floors and baseboards observed clean during todays visit. Facility annual was recently conducted on 07/30/2024 and LPA did not observe facility in disrepair, dirty or unsanitary areas.

Based on observation of the facility during today's visit and annual visit conducted on 07/30/2024, there is insufficient evidence to support the claim that the facility is dirty. Therefore, allegation "Facility is in disrepair" is deemed unsubstantiated at this time. Exit interview conducted copy of report provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Zabel Chochian
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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