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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 565802462
Report Date: 11/18/2024
Date Signed: 11/18/2024 05:09:48 PM

Document Has Been Signed on 11/18/2024 05:09 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME:SAGE MOUNTAIN SENIOR LIVINGFACILITY NUMBER:
565802462
ADMINISTRATOR/
DIRECTOR:
BETSY MCCOYFACILITY TYPE:
740
ADDRESS:3499 GRANDE VISTA DRTELEPHONE:
(805) 375-0695
CITY:THOUSAND OAKSSTATE: CAZIP CODE:
91320
CAPACITY: 145CENSUS: 93DATE:
11/18/2024
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
10:30 AM
MET WITH:Christian Castillo-Executive DirectorTIME VISIT/
INSPECTION COMPLETED:
05:10 PM
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Licensing Program Analyst (LPA) Esther Cortez arrived at the facility unannounced to conduct a required annual visit at 10:30 a.m. The LPA was greeted by staff and Executive Director (ED) Christian Castillo and informed them of the reason for the visit.

At 11:00 a.m. the LPA conducted a tour of the physical plant with the ED to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. The following was noted: Facility is a four (4) story residence that consists of assisted living units on all floors and a memory care unit on the second floor. The LPA observed fire extinguishers throughout the facility, which were fully charged and last serviced 07/18/2024. Smoke alarms and carbon monoxide detectors were tested and functioned properly. The LPA observed required postings near the mail room hallway. The facility serves residents with dementia, the auditory alarms on the exit doors were tested and functioned properly at the time of visit.



KITCHEN: The LPA began the inspection in the kitchen/food service area at 11:00 a.m. Knives and cleaning supplies are stored inaccessible. Kitchen appliances were in operable condition. The facility has a sufficient supply of perishable and non-perishable food. Refrigerator and food pantry were checked for proper labels and expiration dates.

COMMON AREAS: The LPA toured all four floors and common spaces in both the assisted living and memory care unit. Activity rooms and common spaces were clean and in good repair. The facility maintained a comfortable temperature. The LPA observed the stairwells and they each had an emergency evacuation chair.

BEDROOMS: The LPA observed ten (10) randomly selected resident bedrooms, which were furnished appropriately with linens, appropriate furnishings, and sufficient lighting. Bedroom #249 was observed with a lot of dirt/crumbs on the carpet. Bedroom #233 was observed with a lot of dirt/crumbs on the carpet. Report will continue on LIC809-C, 2nd page.

SUPERVISORS NAME: Kasandra Lopez
LICENSING EVALUATOR NAME: Esther Cortez
LICENSING EVALUATOR SIGNATURE: DATE: 11/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 11/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: SAGE MOUNTAIN SENIOR LIVING
FACILITY NUMBER: 565802462
VISIT DATE: 11/18/2024
NARRATIVE
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At 12:06 p.m. the LPA observed two spray bottles of wound cleanser in bedroom #249 in the MC unit. At 12:39 p.m. the LPA observed bedroom #238 had a strong odor, the carpet was stained and had food stuck on the carpet, the wood floor in the entrance had streaks and was sticky.

RESTROOMS: Almost all resident restrooms appeared clean and sanitary and in operating condition with grab bars and non-skid surfaces. The bathrooms were sufficiently stocked with supplies and paper towels; towels and washcloths are not shared in the private rooms. Restroom in bedroom #233 and #238 and had a sticky floor. The hot water temperature was measured in resident rooms (#112, 254, 225, 239, 249, 233, 238, 304, 408) ranged between 105.8– 111.7*F. At 11:28 a.m. the LPA observed prescribed medication in the bathroom of room #112, however resident in the room cannot administered medications per their LIC602. At 12:01 p.m. the LPA observed a bottle of hydrogen peroxide in the bathroom of room #239 in MC. At 12:43 p.m. the LPA observed a bottle of Miralax, a container of Hempvana maximum strength pain relief cream, a prescribed Calmoseptine ointment, and a bottle of toilet bowl with bleach in the the bathroom of room #304. Resident in room 304 cannot administer or store medication per their LIC602. At 12:55 p.m. the LPA observed a container of Comet with Bleach, a bottle of Clorox disinfecting cleaner, and 2 containers of disinfecting wipes in the bathroom of room#408.

OUTSIDE GROUNDS: LPA toured the outside area of the facility. LPA observed appropriate outdoor furniture, with a covered shaded area for resident’s use. No pool on the premises. Parking is available for residents and visitors. At 11:57 a.m. the LPA observed a hose in the memory care court yard.

Interviews: The LPA interviewed two (2) residents. No immediate concerns were voiced.

Record Review: At 1:45 p.m. a review of facility files was initiated. Facility records are stored in a locked office. The LPA observed documentation of Infection Control, and Disaster prevention. The LPA obtained Client Roster, Staff Roster, and Insurance Liability. The LPA reviewed five (5) of ninety-three (93) resident files. Residents’ records were reviewed for, but not limited to care plans, medical records, admissions agreement, consent forms. Due to time constraints, the LPA will return at a later date to complete the inspection.



The following deficiencies were observed (See LIC 809-D) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of the report and appeal rights were provided.
SUPERVISORS NAME: Kasandra Lopez
LICENSING EVALUATOR NAME: Esther Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2024
LIC809 (FAS) - (06/04)
Page: 2 of 5
Document Has Been Signed on 11/18/2024 05:09 PM - It Cannot Be Edited


Created By: Esther Cortez On 11/18/2024 at 04:36 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: SAGE MOUNTAIN SENIOR LIVING

FACILITY NUMBER: 565802462

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 11/18/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87309(a)
Storage Space
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above in two of 10 resident restrooms had cleaning solutions which poses an immediate health and safety risk to persons in care.
POC Due Date: 11/19/2024
Plan of Correction
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Executive Dirctor removed all cleaning solutions from room #304 and #408 and will submit a letter of understanding of regulation 87309 by POC due date.
Type A
Section Cited
CCR
87705(f)(2)
Care of Persons with Dementia
(f) The following shall be stored inaccessible to residents with dementia: (2) Over-the-counter medication, nutritional supplements or vitamins, alcohol, cigarettes, and toxic substances such as certain plants, gardening supplies, cleaning supplies and disinfectants.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above as medication was observed in room #112, #239, #304, and #249, and per the residents LIC602 cannot administer medications which poses an immediate health, and safety risk to persons in care.
POC Due Date: 11/19/2024
Plan of Correction
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ED removed all medications from all four rooms and greed to remove all medications from all four rooms and submit a plan on how they will ensure the safety of their residents and that medication will be locked and inaccessible to residents in care. Submit plan by the end of the day on POC.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kasandra Lopez
LICENSING EVALUATOR NAME:Esther Cortez
LICENSING EVALUATOR SIGNATURE:
DATE: 11/18/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 11/18/2024


LIC809 (FAS) - (06/04)
Page: 3 of 5
Document Has Been Signed on 11/18/2024 05:09 PM - It Cannot Be Edited


Created By: Esther Cortez On 11/18/2024 at 04:36 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: SAGE MOUNTAIN SENIOR LIVING

FACILITY NUMBER: 565802462

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 11/18/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87303(a)
Maintenance and Operation
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above in three of ten rooms observed as the floors of rooms 249, 233 and 238 were not sanitary which posed a potential health and safety or personal rights risk to persons in care.
POC Due Date: 11/18/2024
Plan of Correction
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Plan of correction has been met, rooms were cleaned during todays visit.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kasandra Lopez
LICENSING EVALUATOR NAME:Esther Cortez
LICENSING EVALUATOR SIGNATURE:
DATE: 11/18/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 11/18/2024


LIC809 (FAS) - (06/04)
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