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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 565850169
Report Date: 02/19/2025
Date Signed: 02/19/2025 11:13:06 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/19/2024 and conducted by Evaluator Martha Arroyo
COMPLAINT CONTROL NUMBER: 29-AS-20240719171036
FACILITY NAME:OAKMONT OF CAMARILLOFACILITY NUMBER:
565850169
ADMINISTRATOR:FOERSCHNER, BRADLEEFACILITY TYPE:
740
ADDRESS:305 DAVENPORT STREETTELEPHONE:
(805) 738-3600
CITY:CAMARILLOSTATE: CAZIP CODE:
93012
CAPACITY:150CENSUS: 81DATE:
02/19/2025
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Jenay Turgeon - Buisiness Office DirectorTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Facility staff speaks inappropriately to residents.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent visit to the facility to issue findings for the above allegation. The initial visit was conducted on 07/26/2024 by LPA Z. Chochian and a subsequent visit was conducted on 01/21/2025 by LPA M. Arroyo. During today's visit, the LPA met Business Office Director, Jenay Turgeon. Entrance interview.

During the initial visit on 07/26/2024, LPA Chochian requested and obtained copies of pertinent documents. On 01/21/2025, LPA Arroyo conducted interviews with four staff and six residents between 10:50am ad 1:00pm and obtained copies of pertinent documents relevant to the investigation.

Report Continued on LIC 9099C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Martha Arroyo
LICENSING EVALUATOR SIGNATURE:

DATE: 02/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 29-AS-20240719171036
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: OAKMONT OF CAMARILLO
FACILITY NUMBER: 565850169
VISIT DATE: 02/19/2025
NARRATIVE
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Report Continued from LIC 9099...

It was alleged that facility staff speaks inappropriately to residents. It was reported that staff is bullying residents by intimidation, foul language and threats, and has created an unsafe environment for residents. Interviews conducted with residents revealed that the staff is friendly and pleasant whenever they assist. Residents mentioned that staff greet them and all other residents when passing through the common areas and are always ready to help if needed. Additionally, residents stated that they have never witnessed or heard staff using inappropriate language when interacting with other residents or staff, and they have not observed any instances of staff being rude or disrespectful. Furthermore, residents reported having no concerns about living at the facility. Based on interviews conducted with residents, the Department has insufficient evidence to support the allegation of “facility staff speaks inappropriately to residents”. Therefore, this allegation is deemed UNSUBSTANTIATED at this time.

Exit interview conducted. Report was reviewed and copy issued.

SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Martha Arroyo
LICENSING EVALUATOR SIGNATURE:

DATE: 02/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2