565850169-2-19-2025-29-AS-KLOZ-DE95PR-20250225190823

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 565850169
Report Date: 02/19/2025
Date Signed: 02/19/2025 11:10:36 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2024 and conducted by Evaluator Martha Arroyo

COMPLAINT CONTROL NUMBER: 29-AS-20240723092541

FACILITY NAME:	OAKMONT OF CAMARILLO		FACILITY NUMBER:	565850169
ADMINISTRATOR:	FOERSCHNER, BRADLEE		FACILITY TYPE:	740
ADDRESS:	305 DAVENPORT STREET		TELEPHONE:	(805) 738-3600
CITY:	CAMARILLO	STATE: CA	ZIP CODE:	93012
CAPACITY:	150	CENSUS: 81	DATE:	02/19/2025
		UNANNOUNCED	TIME BEGAN:	09:10 AM
MET WITH:	Jenay Turgeon - Business Office Director		TIME COMPLETED:	11:10 AM

ALLEGATION(S):

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Staff are not meeting the residents needs while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent visit to the facility to issue findings for the above allegation. The initial visit was conducted on 07/26/2024 by LPA Z. Chochian and a subsequent visit was conducted on 01/21/2025 by LPA M. Arroyo. During today's visit, the LPA met with Business Office Director, Jenay Turgeon. Entrance interview.

During the initial visit on 07/26/2024, LPA Chochian requested and obtained copies of pertinent documents. On 01/21/2025, LPA Arroyo conducted interviews with four staff and six residents between 10:50am ad 1:00pm and obtained copies of pertinent documents relevant to the investigation.

Report Continued on LIC 9099C...

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Martha Arroyo
LICENSING EVALUATOR SIGNATURE:	DATE: 02/19/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 29-AS-20240723092541

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: OAKMONT OF CAMARILLO	FACILITY NUMBER: 565850169
	VISIT DATE: 02/19/2025

NARRATIVE

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Report Continued from LIC 9099...

It was alleged that staff are not meeting the residents needs while in care. It was reported that short staffing has been an ongoing issue, resulting in residents being left unattended in common areas due to the lack of sufficient staff to monitor all residents. A record review of staff schedules for May 2024, June 2024, and July 2024 revealed that the facility consistently schedules three to four staff members for the memory care unit during both the AM and PM shifts, as well as two staff members during the NOC shift. Similarly, on the assisted living side, there are two to three staff members scheduled for the AM and PM shifts, and two staff members for the NOC shift. Although one staff member is shared between the NOC shift for both memory care and assisted living, there are at least four staff members available to assist on both sides. Interviews conducted with staff further revealed that residents are offered activities throughout the day, and the facility denied being short-staffed. Additionally, six out of six resident interviews indicated that the residents have no concerns about living at the facility and stated that the facility is meeting their needs. Based on the information obtained and reviewed, the Department has insufficient evidence to support the allegation of “staff are not meeting the residents needs while in care”. Therefore, this allegation is deemed UNSUBSTANTIATED at this time.

Exit interview conducted. Report was reviewed and copy issued.

SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Martha Arroyo
LICENSING EVALUATOR SIGNATURE:	DATE: 02/19/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2025

LIC9099 (FAS) - (06/04)

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