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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 565850519
Report Date: 08/25/2025
Date Signed: 08/25/2025 02:29:34 PM

Document Has Been Signed on 08/25/2025 02:29 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME:EMERALD HOME CARE OF VENTURAFACILITY NUMBER:
565850519
ADMINISTRATOR/
DIRECTOR:
GAGARIN JOVILITOFACILITY TYPE:
740
ADDRESS:2551 WARBLER AVENUETELEPHONE:
(805) 765-4356
CITY:VENTURASTATE: CAZIP CODE:
93003
CAPACITY: 6CENSUS: 5DATE:
08/25/2025
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:53 AM
MET WITH:Jovilito GagarinTIME VISIT/
INSPECTION COMPLETED:
02:35 PM
NARRATIVE
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Licensing Program Analyst (LPA) Kelly Dulek arrived at the facility unannounced to conduct a required annual visit. Upon arrival, LPA was greeted by staff. Administrator was contacted and arrived shortly after the visit began. Entrance interview conducted.

Beginning at 10:25AM, the LPA along with Administrator toured, the facility to ensure there are no health and safety hazards and the facility is in compliance with regulation. The following was observed:

Fire extinguisher was observed to be fully charged and last serviced 08/22/2025. Hardwired combination smoke and carbon monoxide detectors were tested at 12:29PM and were functional at that time.

OUTDOOR SPACE: The back yard area is enclosed, with one gate that was observed to be self-closing and latching. Although the latch has a built-in lock, the LPA reminded the Administrator that the gate cannot be locked due to fire safety and fire clearance. The backyard contains a shaded seating area and appropriate outdoor furnishings. There are no bodies of water on the premises. The backyard contains access to a locked garage. LPA observed the garage to contain extra cleaning supplies, storage, and paper goods.

RESIDENT BEDROOMS/BATHROOMS: The facility consists of 6 (six) bedrooms; 1 (one) is designated for staff use and 5 (five) are resident rooms. All 5 (five) bedrooms are furnished for resident use, containing all required furnishings and a sufficient supply of linens. Resident #1 (R1) was observed to have full bed rails on their bed, however, R1 is not on hospice and does not have an exception on file for use of full bed rails. The staff room remains locked. There are 2 (two) restrooms in the facility. 1 (one) is a shared resident bathroom and the other is for private resident use. Both restrooms were observed to be clean and

Report continued on LIC 809-C

NAME OF LICENSING PROGRAM MANAGER: Kristin Heffernan
NAME OF LICENSING PROGRAM ANALYST: Kelly Dulek
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 08/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 08/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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Document Has Been Signed on 08/25/2025 02:29 PM - It Cannot Be Edited


Created By: Kelly Dulek On 08/25/2025 at 01:28 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: EMERALD HOME CARE OF VENTURA

FACILITY NUMBER: 565850519

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 08/25/2025

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87411(c)(1)
Personnel Requirements - General
(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross.

This requirement is not met as evidenced by:
Deficient Practice Statement
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4
Based on record review, the licensee did not comply with the section cited above as 2 staff (Staff #1 and Staff #2) out of 4 staff files reviewed did not contain proof of first aid training, which poses a potential health and safety risk to persons in care.
POC Due Date: 09/09/2025
Plan of Correction
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Administrator agreed to ensure both staff are trained in first aid and will provide proof of completed training to CCL by POC due date.
Type B
Section Cited
CCR
87608(a)(5)(B)
Postural Supports
(B) Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care and have a hospice care plan that specifies the need for full bed rails.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above as Resident #1 (R1) was observed with full bed rails and a physician's orders for full bed rails, however, R1 is not on hospice care, which poses/posed a potential safety and personal rights risk to persons in care.
POC Due Date: 09/09/2025
Plan of Correction
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LPA shared with Administrator the information needed to request an exception to retain R1. Administrator will acquire all documentation identified and apply for an exception to retain R1. The exception request will be sent to CCL by POC due date.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Kristin Heffernan
NAME OF LICENSING PROGRAM MANAGER:
Kelly Dulek
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 08/25/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/25/2025


LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: EMERALD HOME CARE OF VENTURA
FACILITY NUMBER: 565850519
VISIT DATE: 08/25/2025
NARRATIVE
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sanitary with grab bars and slip-resistant surfaces. Bathrooms had sufficient supply of hand soap, paper towels, and hygiene products for resident use. Hot water was tested in the common restroom and measured within the required range.

COMMON AREAS: The sitting area/television room, and dining area are furnished appropriately. Paint, windows, window coverings, and floors are in good repair. The LPA observed the required postings in the entry way. Auditory devices on all exits were operational. Common area was maintained at a comfortable temperature during the visit. The facility has a laundry closet located off the hallway leading to the garage, which contains an operational washing machine and dryer. Activity supplies were observed, including games, and a piano. Cameras were observed in the common areas. Administrator forwarded LPA an email dated 07/30/2025 regarding the use of cameras. LPA will review the request and follow up with Administrator as appropriate.

KITCHEN/FOOD SERVICE AREA: The facility has a sufficient supply of perishable and non-perishable foods, emergency food and water. Knives and sharp items were stored in a locked cabinet under the sink. Cleaning supplies and disinfectants were stored underneath the locked kitchen sink and in the locked cabinet above the washer. The facility has a sufficient supply of plates, cups, and utensils.

RECORD REVIEW: Beginning at 10:48AM, the LPA reviewed 5 (five) resident files for items including but not limited to: physician’s report, Admission Agreement, personal rights, and needs and service appraisal. All resident records reviewed contained all required documents. Beginning at 11:32AM, the LPA reviewed 4 (four) staff files for documents including but not limited to: health screening, TB test results, and trainings. 3 (three) of 4 (four) staff files reviewed did contain documentation of training, however, all were recently hired and did not contain proof of 40 hours initial training, however all transferred from other facilities where trainings were completed. Additionally, 2 (two) direct care staff did not have current first aid training. LPA provided additional information to the Administrator related to trainings.

MEDICATIONS: Medications were observed to be locked and stored in compliance with regulation. Beginning at 12:32PM, LPA reviewed medications for 2 (two) residents. During medication review, LPA noted that both residents have been prescribed PRN (as needed) medications, but do not have a PRN authorization form on file indicating whether the resident can determine their need for a PRN medication. Additional information related to medication administration and best practices were discussed with the


Report Continued on LIC 809-C
NAME OF LICENSING PROGRAM MANAGER: Kristin Heffernan
NAME OF LICENSING PROGRAM ANALYST: Kelly Dulek
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 08/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2025
LIC809 (FAS) - (06/04)
Page: 5 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: EMERALD HOME CARE OF VENTURA
FACILITY NUMBER: 565850519
VISIT DATE: 08/25/2025
NARRATIVE
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Administrator. LPA provided the Administrator with the Technical Support Program (TSP) Medication Guide for reference.

EMERGENCY DISASTER PLAN/INFECTION CONTROL PLAN: During today’s visit, LPA reviewed both the facility’s emergency disaster plan and infection control plan. The facility’s procedures as it relates to infection control are adequate. Both documents have been reviewed and updated annually as required. The facility’s last documented emergency disaster drill was a fire drill conducted on 07/21/2025.

INTERVIEWS: During today’s visit, the LPA interviewed 3 (three) staff. Residents were unable to be interviewed at this time.

Pursuant to Title 22 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D). Administrator was informed that failure to correct the deficiencies may result in civil penalties.

Exit interview conducted. A copy of the report and appeal rights were provided.

NAME OF LICENSING PROGRAM MANAGER: Kristin Heffernan
NAME OF LICENSING PROGRAM ANALYST: Kelly Dulek
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 08/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2025
LIC809 (FAS) - (06/04)
Page: 6 of 7