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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566210014
Report Date: 06/12/2025
Date Signed: 06/12/2025 01:10:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/16/2025 and conducted by Evaluator Laura Carone
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250416150818
FACILITY NAME:CDR - JEFF DAVIS HEAD STARTFACILITY NUMBER:
566210014
ADMINISTRATOR:SUZANNE GODINEZFACILITY TYPE:
850
ADDRESS:601 WEST HILL STREETTELEPHONE:
(805) 240-2960
CITY:OXNARDSTATE: CAZIP CODE:
93033
CAPACITY:48CENSUS: 34DATE:
06/12/2025
UNANNOUNCEDTIME BEGAN:
12:05 PM
MET WITH:Rosa CortezTIME COMPLETED:
01:25 PM
ALLEGATION(S):
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Teacher yells at child
Not reporting Incidents to parent
Not meeting needs of child
Staff is speaking inappropriately about child in care.
Staff is creating an uncomfortable environment for child in care.
Staff yelled at parent of child in care
INVESTIGATION FINDINGS:
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On June 12, 2025 at 12:05 AM Licensing Program Analyst (LPA) Laura Carone conducted an unannounced inspection to conclude investigation for the above allegations. LPA met with Site Supervisor, Rosa Cortez and explained the purpose of the visit. LPA conducted a tour of the facility inside and outside with Site Supervisor. LPA observed a total of 34 children under the care and supervision of 6 staff.

LPA interviewed staff and parents, reviewed records, and conducted visits on 01/22/2025 and 04/22/2025. Parents interviewed expressed how much their child likes attending the center and how respectful the staff is in communicating with them and their child. Parents are appreciative of the teachers and the Head Start Program. LPA's observations did not support the allegations. Teachers are attentive to children and use nurchuring language. LPA observed child referenced in compllaint and found him to appear comfortable and engaged in activities. Child started attending 08/19/2024 and is still attending preschool. The center has accommodated a modified schedule, Dietary Preference Plan, Speech and behavioral therapy,Teachers.
CONTINUED ON LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Laura Carone
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 17-CC-20250416150818
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CDR - JEFF DAVIS HEAD START
FACILITY NUMBER: 566210014
VISIT DATE: 06/12/2025
NARRATIVE
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incorporate goals on Individual Education Plan in lesson plans, and provide a resource binder. Child is also receiving services to support his needs at home.

Teachers are fully qualified with a permit issued from the State of California Commission on Teacher Credentialing. Continued education and training are ongoing for all staff. Center is a Federally Funded Head Start Program with support services for the child and the family.

Notice of Site Visit (LIC9213) will be posted. The notice shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty. Appeal rights given LIC9058.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. No deficiencies cited today.

Exit interview conducted with Site Supervisor, Rosa Cortez. The report was reviewed and a copy was given.
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Laura Carone
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025
LIC9099 (FAS) - (06/04)
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