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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566210014
Report Date: 11/20/2025
Date Signed: 11/20/2025 11:44:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/11/2025 and conducted by Evaluator Laura Carone
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250911151026
FACILITY NAME:CDR - JEFF DAVIS HEAD STARTFACILITY NUMBER:
566210014
ADMINISTRATOR:SUZANNE GODINEZFACILITY TYPE:
850
ADDRESS:601 WEST HILL STREETTELEPHONE:
(805) 240-2960
CITY:OXNARDSTATE: CAZIP CODE:
93033
CAPACITY:48CENSUS: 31DATE:
11/20/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Rosa CortezTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Staff did not prevent child from engaging in inappropriate interactions with another child in care
Staff did not prevent children in care from bullying another child in care
Staff spoke inappropriately to children in care
Staff did not report child's incident to child's authorized representative
INVESTIGATION FINDINGS:
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On November 20, 2025 at 9:45 AM Licensing Program Analyst (LPA) Laura Carone conducted an unannounced inspection to conclude investigation for the above allegations. LPA met with Site Supervisor, Rosa Cortez and explained the purpose of the visit. LPA conducted a tour of the facility inside and outside with Site Supervisor. LPA observed a total of 31 children under the care and supervision of 6 Teachers.

According to complainant the allegations occurred in April 2025. The children mentioned have graduated from the center and no longer attend. LPA interviewed staff and parents, reviewed records, and conducted visits on 09/17/2025 and 11/20/2025. Parents are happy with the care and supervision their children receive at the center. Parents provided positive feedback about the teachers. Teacher interviews did not disclose any concerns. Classrooms have at least 2 staff at all times. LPA's observations did not support the allegations. The classrooms have an open concept. Teachers are able to see all areas children are present. The center

Continued on LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Laura Carone
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 17-CC-20250911151026
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CDR - JEFF DAVIS HEAD START
FACILITY NUMBER: 566210014
VISIT DATE: 11/20/2025
NARRATIVE
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has a policy regarding reporting incidents to parents. The teacher completes a written report and also calls the parent to inform them. For head injuries, the parents are called immediately. The ouch report is signed electronically by the adult picking the child up. The report stays in Child Plus.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

No deficiencies cited today. Notice of Site Visit (LIC9213) will be posted. The notice shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty. Appeal rights given LIC9058.

Exit interview conducted with Site Supervisor, Rosa Cortez. The report was reviewed and a copy was given.
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Laura Carone
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
LIC9099 (FAS) - (06/04)
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