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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566212685
Report Date: 05/04/2022
Date Signed: 05/04/2022 03:27:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/14/2022 and conducted by Evaluator Dean Thompson
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20220214162227
FACILITY NAME:LIRA FAMILY CHILD CAREFACILITY NUMBER:
566212685
ADMINISTRATOR:AURORA LIRAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 525-1373
CITY:SANTA PAULASTATE: CAZIP CODE:
93060
CAPACITY:14CENSUS: 4DATE:
05/04/2022
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Aurora Lira.TIME COMPLETED:
03:46 PM
ALLEGATION(S):
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Licensee hit day care child
Licensee handled day care child in a rough manner
INVESTIGATION FINDINGS:
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On 5/3/22 at 12:45 PM, Licensing Program Analysts (LPAs) Dean Thompson and Susana Martinez conducted an unannounced inspection to conclude a complaint investigation and completed a COVID-19 pre-screening questions prior to entering the facility. LPAs met with licensee Aurora Lira. and advised her the purpose of the inspection. Licensee provided LPAs a tour of the facility inside and out. There were four children in care at the time of the inspection.

Allegation(s) were Licensee hit day care child and licensee handled day care child in a rough manner.
LPAs conducted two unannounced inspection touring the facility inside and out in the course of this investigation and did not observe any title 22 violations. LPA also conducted interviews with staff, parents, neighbors, children, and reporting party.


Continued on LIC 9099-C

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Dean Thompson
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20220214162227
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LIRA FAMILY CHILD CARE
FACILITY NUMBER: 566212685
VISIT DATE: 05/04/2022
NARRATIVE
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Staff that were interviewed stated Licensee does not hit the children and would not do anything to hurt the children. Reporting party stated there were no bruises observed on the C1 nor confronted the licensee about allegation/concerns made. Parents that were interviewed were happy about the care and supervision provided by licensee and had no concerns. P1 stated an unknown person disclosed about a year ago that the licensee uses a cane to beat the children. The company where this individual works was contacted, and none admitted having made the allegation. This allegation was also denied by neighbors interviewed. LPAs interviews with children did not corroborate the allegations made.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

This report dated 5/4/2022 was translated via Language Link.

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted, appeal rights were given, and report was reviewed with licensee Aurora Lira.

SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Dean Thompson
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2022
LIC9099 (FAS) - (06/04)
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