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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566214034
Report Date: 09/23/2025
Date Signed: 09/23/2025 05:02:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2025 and conducted by Evaluator Fernando Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250721120855
FACILITY NAME:SHINING STARS PRESCHOOL & INFANT CENTERFACILITY NUMBER:
566214034
ADMINISTRATOR:ARMIDA LUEVANOFACILITY TYPE:
850
ADDRESS:2480C E. LAS POSAS RD.TELEPHONE:
(805) 987-2132
CITY:CAMARILLOSTATE: CAZIP CODE:
93010
CAPACITY:90CENSUS: 28DATE:
09/23/2025
UNANNOUNCEDTIME BEGAN:
10:29 AM
MET WITH:Armida LuevanoTIME COMPLETED:
11:25 AM
ALLEGATION(S):
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- Staff leave day care children unattended
INVESTIGATION FINDINGS:
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On 09/23/25, at 10:29 AM, Licensing Program Analyst (LPA) Fernando Hernandez conducted an unannounced inspection at Shining Stars Preschool & Infant Center to deliver findings with respect to the allegation noted above. LPA met with the Site director Armida Luevano and explained the nature and purpose of the inspection. LPA notes 28 child was in care at the time of the inspection.

The Department received a complaint alleging staff leave daycare children unattended which raised concerns over the level of care and supervision children are provided while in care. As set forth by the Department, this investigation included, interview(s) with the director, staff, and parents.

Interview(s) with director, staff, and parent(s) did not reveal any info regarding the allegation stated above. Director denied the allegation. Parents interviewed shared no concerns with the safety or supervision provided by the facility. Overall, parents were satisfied with the supervision and care being provided at the Child Care Center (CCC).
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250721120855
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: SHINING STARS PRESCHOOL & INFANT CENTER
FACILITY NUMBER: 566214034
VISIT DATE: 09/23/2025
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided and report was reviewed with Director Armida Luevano. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Director Armida Luevano.

SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Fernando Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2