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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566214036
Report Date: 03/22/2022
Date Signed: 03/22/2022 05:38:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/21/2021 and conducted by Evaluator Michael Mathew
COMPLAINT CONTROL NUMBER: 17-CC-20211221130721

FACILITY NAME:SHINING STARS PRESCHOOL & INFANT CENTERFACILITY NUMBER:
566214036
ADMINISTRATOR:MICHELLE C. WILCOXFACILITY TYPE:
830
ADDRESS:2480C E. LAS POSAS RD.TELEPHONE:
(805) 987-2132
CITY:CAMARILLOSTATE: CAZIP CODE:
93010
CAPACITY:35CENSUS: 13DATE:
03/22/2022
UNANNOUNCEDTIME BEGAN:
03:05 PM
MET WITH:Armida OrtizTIME COMPLETED:
05:55 PM
ALLEGATION(S):
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Children are commingled with preschool program
INVESTIGATION FINDINGS:
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On 3/22/22 at 3:05 PM, Licensing Program Analysts (LPAs) Michael Mathew and Dean Thompson conducted an unannounced inspection to conclude a complaint investigation. LPAs met with facility Director and advised her the purpose of the inspection. Director provided LPAs a tour of the facility inside and out. There were 10 children in care at the time of the inspection.

Allegation(s) stated the childcare has fleas and Children are commingled with preschool program. LPA conducted two unannounced inspection touring the facility inside and out. During the course of the investigation, LPA reviewed children files. LPA observed during initial inspection that there were 2 dogs present and were staying in the office in a cage just behind the director’s desk away from children in care. LPA also observed that children were staying in their respective programs of the facility, no commingling was observed during both inspections. LPA conducted interviews with staff, Parents, and children. Staff that were interviewed indicated they have not experienced fleas at the center, or flea bites on staff or the children. One staff member that was interviewed stated that there is commingling that happened early in the morning around 6:30am.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Michael Mathew
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 17-CC-20211221130721
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: SHINING STARS PRESCHOOL & INFANT CENTER
FACILITY NUMBER: 566214036
VISIT DATE: 03/22/2022
NARRATIVE
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 LPA reviewed sign-in -out sheet for the period report was received Other staff members that were interviewed stated that there was no commingling occurring at the facility. LPA also interviewed Parents who indicated that they have no concerns with the facility. Parents also stated that they have not witnessed Commingling.

This agency has investigated the complaint alleging Physical Plant. We have found that the complaint was UNSUBSTANTIATED

No deficiency were cited on todays visit


A notice of site visit was given and must remain posted for 30 days
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Michael Mathew
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 17-CC-20211221130721
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: SHINING STARS PRESCHOOL & INFANT CENTER
FACILITY NUMBER: 566214036
VISIT DATE: 03/22/2022
NARRATIVE
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 LPA reviewed sign-in -out sheet for the period report was received Other staff members that were interviewed stated that there was no commingling occurring at the facility. LPA also interviewed Parents who indicated that they have no concerns with the facility. Parents also stated that they have not witnessed Commingling.

This agency has investigated the complaint alleging Children are commingled with preschool program. We have found that the complaint was Unsubstantiated

No deficiency were cited on todays visit


A notice of site visit was given and must remain posted for 30 days
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Michael Mathew
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 5