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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566214141
Report Date: 08/02/2024
Date Signed: 08/02/2024 01:38:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2024 and conducted by Evaluator German Negrete
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240507101349
FACILITY NAME:EASTER SEALS VENTURA CDCFACILITY NUMBER:
566214141
ADMINISTRATOR:CATHERINE RUTLEDGEFACILITY TYPE:
850
ADDRESS:10730 HENDERSON ROADTELEPHONE:
(805) 647-1141
CITY:VENTURASTATE: CAZIP CODE:
93004
CAPACITY:122CENSUS: 48DATE:
08/02/2024
UNANNOUNCEDTIME BEGAN:
12:05 PM
MET WITH:MisbahTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Staff hit child in care
INVESTIGATION FINDINGS:
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On 08/02/2024 Licensing Program Analyst (LPA) German Negrete conducted an unannounced inspection at the Seater Seals Preschool to deliver the findings of the above mentioned complaint allegation received on 05/07/2024. LPA met with Director Misbah, Are Director. LPA toured the center inside and out. LPA observed 11 staff providing care and supervision to 48 children.

The investigations included reviewing sign in/out sheets of children, staff hand book, parent handbook, unusual incidents reports. The investigation also included parent interviews of both current and previously enrolled children, as well as LPA observations. Furthermore LPA interviewed Director, and staff. LPA also obtained email from parent pertaining to a unusual incident.

Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240507101349
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: EASTER SEALS VENTURA CDC
FACILITY NUMBER: 566214141
VISIT DATE: 08/02/2024
NARRATIVE
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Regarding the allegation, Staff hit child in care, LPA interviewed multiple parents. The interviews revealed most parents are happy with the care and supervision their children receive at this facility. Every parent that was interviewed stated they have never observed a staff inappropriately speak to a child or inappropriately handle a child.

LPA also conducted a review of all Unusual incident reports that occurred in the last 12 months. LPA found one unusual incident report (UIR)that was submitted to child care licensing(CCL) by the Easter seals director on 05/14/2024. LPA was able to read what the UIR and how the report described the following: how during pick up on 04/22/2024 C6’s parent approached the manager on site approximately between 4:30pm and 5:30pm and parent informed manager, C6’s stated to me(parent) that, S6 hit C6. The UIR report continued to state, later that day when Parent was giving c6 a shower parent found alleged bruises on C6’s back. Parent shared pictures of the alleged bruises with director then Director shared the pictures with the CCL(LPA Negrete) via email.

LPA also conducted staff interviews which includes all the staff that were present in room #2 on 04/22/2024 during the reported incident. All three staff stated how they did not observe S6 hit C6. All staff interviewed also stated how S6 has never acted aggressively or has ever given them any reason to be concerned in regards to S6’s ability to provide care and supervision to children.

LPA also reviewed the CCC staff hand book. On page 69 of the staff handbook, it clearly states how the CCC has established a policy for prohibited behaviors that include actual or threatened violence against other associates, participants, visitors, or any other persons who are either on the CCC premises or have contact with associates in the course of their duties.

LPA interviewed director and area director who stated they conducted their own investigation. And there investigation also included speaking with C6’s parent. LPA reviewed a copy of a email from C6’s parent to the CCC. LPA reviewed the timeline of the actions the CCC took once the parent of C6 informed the center of the alleged incident. According to the director of the CCC, the investigation conducted did not find any evidence to corroborate the allegation the parent of C6 made against S6.

Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.

Exit Interview conducted and report was reviewed with Director Misbah Saad and Area Director Heather Guerrero. Notice of Site Visit was issued.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2024
LIC9099 (FAS) - (06/04)
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