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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566215814
Report Date: 06/18/2025
Date Signed: 06/18/2025 02:16:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2025 and conducted by Evaluator Laura Carone
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250410143405
FACILITY NAME:GLENN FAMILY CHILD CARE AKA BEE KIND CHILD DAYCAREFACILITY NUMBER:
566215814
ADMINISTRATOR:SHEA-LYNN A GLENNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 796-7401
CITY:THOUSAND OAKSSTATE: CAZIP CODE:
91360
CAPACITY:14CENSUS: 10DATE:
06/18/2025
UNANNOUNCEDTIME BEGAN:
01:10 PM
MET WITH:Shea-Lynn A GlennTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Licensee is not present in the home the required amount of time.
INVESTIGATION FINDINGS:
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On June 18, 2025 at 1:10 PM Licensing Program Analyst (LPA) Laura Carone conducted an unannounced inspection to conclude investigation for the above allegation. LPA met with licensee, Shea-Lynn A Glenn and explained the purpose of the visit. LPA conducted a tour of the facility inside and outside with licensee. LPA observed a total of 10 children under the care and supervision of licensee and assistant (1). Child care hours of operation are Monday through Thursday from 8:00 AM to 4:30 PM and Friday from 8:00 AM to 2:00 PM.

Parents interviewed expressed being happy with the care and supervision their children receive at the child care. Parents expressed seeing licensee at the child care with the assistants when they drop off and pick up their child. LPA conducted an inspection on 04/16/2025 (licensee was present with 2 assistants) and on 06/18/2025 (licensee was present with 1 assistant). LPA did not observe any evidence of the allegation. Licensee's husband or mother in law pick up her children from school. Licensee is not present at the child
CONTINUED ON LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Laura Carone
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250410143405
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GLENN FAMILY CHILD CARE AKA BEE KIND CHILD DAYCARE
FACILITY NUMBER: 566215814
VISIT DATE: 06/18/2025
NARRATIVE
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care from 7:45 AM to 8:10 AM to drop off her children at school. An assistant is present when licensee is away from the child care.

Licensee expressed that she terminated an assistant (3) on 03/09/2025 and thinks that the complaint may be a form of retaliation from a disgruntled assistant.

No citations issued today. Notice of Site Visit (LIC9213) will be posted. The notice shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty. Appeal rights given LIC9058.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED

Exit interview conducted with licensee, Shea-Lynn A Glenn and a copy was given.
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Laura Carone
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2