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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566215929
Report Date: 01/05/2022
Date Signed: 01/05/2022 01:17:21 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/09/2021 and conducted by Evaluator Francisco Pedroza
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20211109161139
FACILITY NAME:GARCIA FCC AKA FIRST STEPS DAYCAREFACILITY NUMBER:
566215929
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 5DATE:
01/05/2022
UNANNOUNCEDTIME BEGAN:
11:01 AM
MET WITH:Ashley GarciaTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Physical Plant-Daycare is unsanitary.
License-Licensee is operating out of scope of license.
INVESTIGATION FINDINGS:
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On January 5, 2022 at 10:45 AM, Licensing Program Analyts (LPAs) Francisco Pedroza and Dean Thompson conducted an unannounced inspection to conclude a complaint investigation. LPAs met with licensee Ashley Garcia and advised her the purpose of the inspection. Licensee provided LPAs a tour of the facility inside and out. There were five (5) children in care at the time of the inspection.

Allegation(s) stated the day care is unsanitary and the licensee is operating out of the scope of the license. LPAs conducted two unannounced inspections touring the facility inside and out. During the course of the investigation, LPAs interviewed parents, licensee, and LPAs observations. Parent interviews did not provide evidence to collaborate with the allegation(s). LPAs observed during the first inspection there was fecal droppings and feathers on the ground in an authorized area accessible to children if present in the room. At the time of the inspection children were napping.

Continued on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Francisco Pedroza
LICENSING EVALUATOR SIGNATURE:

DATE: 01/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/05/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/09/2021 and conducted by Evaluator Francisco Pedroza
COMPLAINT CONTROL NUMBER: 17-CC-20211109161139

FACILITY NAME:GARCIA FCC AKA FIRST STEPS DAYCAREFACILITY NUMBER:
566215929
ADMINISTRATOR:ASHLEY GARCIA; SEAN HARRISFACILITY TYPE:
810
ADDRESS:156 LUCERO STTELEPHONE:
(805) 558-9374
CITY:THOUSAND OAKSSTATE: CAZIP CODE:
91360
CAPACITY:8CENSUS: 5DATE:
01/05/2022
UNANNOUNCEDTIME BEGAN:
11:01 AM
MET WITH:Ashley GarciaTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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2
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8
9
Physical Plant-Daycare has a foul odor.
Qualifications-Minor is providing care and supervision to the children in care.
Neglect/Lack of Supervision-Licensee leaves daycare children unattended.
Level of Care-Licensee provide care and supervision while under the influence of alcohol and marijuana.
INVESTIGATION FINDINGS:
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On January 5, 2022 at 10:45 AM, Licensing Program Analyts (LPAs) Francisco Pedroza and Dean Thompson conducted an unannounced inspection to conclude a complaint investigation. LPAs met with licensee Ashley Garcia and advised her the purpose of the inspection. Licensee provided LPAs a tour of the facility inside and out. There were five (5) children in care at the time of the inspection.

Allegation stated the daycare has a foul odor, minor is providing care and supervision to the children in care, licensee leaves daycare children unattended, and licensee provides care and supervision while under the influence of alcohol and marijuana. LPAs conducted two unannounced inspections touring the facility inside and out. During the course of the investigation, LPAs interviewed parents, licensee, and LPAs observations. Parent interviews did not provide any evidence to collaborate with the allegation(s). LPAs did not observe a foul odor in the home during the inspections.

Continued 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Francisco Pedroza
LICENSING EVALUATOR SIGNATURE:

DATE: 01/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/05/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 17-CC-20211109161139
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GARCIA FCC AKA FIRST STEPS DAYCARE
FACILITY NUMBER: 566215929
VISIT DATE: 01/05/2022
NARRATIVE
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Licensee advised that her 14 year old daughter does assist with providing care for the children at times. Licensee stated that her daughter is never left alone without an adult. No evidence was gathered by LPAs observations or through interviews that the licensee was providing care under the influence of alcohol or marijuana. LPAs did not gather evidence supporting the children are left unsupervised. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Francisco Pedroza
LICENSING EVALUATOR SIGNATURE:

DATE: 01/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/05/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 17-CC-20211109161139
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GARCIA FCC AKA FIRST STEPS DAYCARE
FACILITY NUMBER: 566215929
VISIT DATE: 01/05/2022
NARRATIVE
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Licensee advised that they try to maintain cleanliness throughout the day. LPAs advised licensee that the children cannot have access to the chicken fecal droppings because it is unsanitary. Licensee informed LPAs that she is looking to move the chickens to another room that is off-limits from the children.

LPAs were informed by licensee that they do provide short-term care for one of the children. The child's parents are friends of the family. When the parents would leave out of town, the licensee would provide care for their friends without charging a fee. LPAs advised licensee that they cannot provide care for 24 hours or longer for an enrolled day care child without approval. LPAs advised licensee that she would require a waiver. Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. A technical violation will be issued to licensee.

No deficiencies cited during today's inspection.
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Francisco Pedroza
LICENSING EVALUATOR SIGNATURE:

DATE: 01/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/05/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4