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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566216094
Report Date: 10/10/2024
Date Signed: 10/10/2024 04:22:11 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2024 and conducted by Evaluator Laura Carone
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240802171200
FACILITY NAME:PARTNERS IN LEARNING PRESCHOOL AND KINDERGARTENFACILITY NUMBER:
566216094
ADMINISTRATOR:BISHAN SENEVIRATNEFACILITY TYPE:
830
ADDRESS:5251 CHESEBORO ROADTELEPHONE:
(310) 420-8480
CITY:AGOURA HILLSSTATE: CAZIP CODE:
91301
CAPACITY:24CENSUS: 14DATE:
10/10/2024
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Marion CarneiroTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Unqualifed staff are providing care and supervision to day care children in care.
Staff do not follow proper infection control protocols.
INVESTIGATION FINDINGS:
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On October 10, 2024 at 1:15 PM Licensing Program Analyst (LPA) Laura Carone conducted an unannounced inspection to conclude investigation for the above allegations. LPA met with Director, Marion Carneiro and explained the purpose of the visit. LPA conducted a tour of the facility inside and outside with Director. LPA observed a total of 14 children under the care and supervision of 5 staff.

During a complaint investigation, parents expressed concerns of contagious illnesses not being contained and parents not being informed of the spread. In July 2024, there was an outbreak of hand-foot-mouth. Disease. Director stated that 4 of 8 infants in a classroom were infected. LPA verified Director informed parents through the Bright Wheel App. and a written letter. LPA found that the incident was not reported to Community Care Licensing as an unusual incident report LIC624. LPA reviewed staff files and found S1 does not have any Child Development Units nor is enrolled in any courses. LPA provided Director with the Techer Aide Qualifications and Duties regulations for her review.
CONTINUED ON LIC9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lissete Gonzalez
LICENSING EVALUATOR NAME: Laura Carone
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 17-CC-20240802171200
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: PARTNERS IN LEARNING PRESCHOOL AND KINDERGARTEN
FACILITY NUMBER: 566216094
VISIT DATE: 10/10/2024
NARRATIVE
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Type B deficiencies are being cited for 101212-Reporting Requirements and 101216.2(d)(2) Teacher Aid Qualifications and Duties are being issued.

Substantiated – “Based on LPAs observations and interviews which were conducted and record reviews (s), the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 22), are being cited on the attached LIC 9099D."

Notice of Site Visit (LIC9213) will be posted. The notice shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty. Appeal right given LIC9058.


Exit interview conducted with Director, Marion Carneiro and a copy of this report was reviewed and given.
SUPERVISORS NAME: Lissete Gonzalez
LICENSING EVALUATOR NAME: Laura Carone
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2024 and conducted by Evaluator Laura Carone
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240802171200

FACILITY NAME:PARTNERS IN LEARNING PRESCHOOL AND KINDERGARTENFACILITY NUMBER:
566216094
ADMINISTRATOR:BISHAN SENEVIRATNEFACILITY TYPE:
830
ADDRESS:5251 CHESEBORO ROADTELEPHONE:
(310) 420-8480
CITY:AGOURA HILLSSTATE: CAZIP CODE:
91301
CAPACITY:24CENSUS: 14DATE:
10/10/2024
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Marion CarneiroTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Facility is dirty.
Facility is unsanitary.
Facility has pests.
INVESTIGATION FINDINGS:
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On October 10, 2024 at 1:15 PM Licensing Program Analyst (LPA) Laura Carone conducted an unannounced inspection to conclude investigation for the above allegations. LPA met with Director, Marion Carneiro and explained the purpose of the visit. LPA conducted a tour of the facility inside and outside with Director. LPA observed a total of 14 children under the care and supervision of 5 staff.

During complaint investigation, LPA interviewed staff and paents. LPA requested copies of maintanance for exterminator services as well as cleaning services invoices. LPA observed the center to be clean and free of pests during inspections conducted on 08/07/2024 and 10/10/2024. Staff stated that they clean on a daily basis using disinfecting wipes amd bleach water solution. The carpets are cleaned monthly and Briotech disinfectant spray is used every other Friday.Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted with Director, Marion Carneiro. The report was reviewed and a copy was given.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lissete Gonzalez
LICENSING EVALUATOR NAME: Laura Carone
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 17-CC-20240802171200
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: PARTNERS IN LEARNING PRESCHOOL AND KINDERGARTEN
FACILITY NUMBER: 566216094
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/10/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/10/2024
Section Cited
CCR
101216.2(d)(2)(3)
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01216.2 Teacher Aide Qualifications and Duties-(d)An aide assisting a fully qualified teacher (as specified in Section101216.1(c)) in the supervision of up to 18 preschool-age children, pursuant to Section 101216.3 shall meet the following requirements: (2)Completion of at least two postsecondary
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Director stated that S1 will enroll in Laguna Technology College by 10/18/2024.
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 semester units...following initial employment, and(3)Continuation in the educational program each semester or quarter until six units have been completed. This requirement was not met as evidenced by S1 not having any courses and not enrolled. This poses a potential risk to children in care
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Type B
10/10/2024
Section Cited
CCR
101212(a)(d)
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101212 Reporting Requirements-(a) Each licensee or applicant shall furnish to the Department reports as required by the Department including, but not limited to, the following:(d) Upon the occurrence, during the operation of the child care center of any the
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Director reviewed regulations on illness and moving forward will report to Community CAre Licensing and the Public Health Department after 2 cases. Director will write a plan by 10/18/2024.
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events specified in...a written report containing the information. This requirement was not met as evidenced by: A hand-foot-mouth outbreak occurred in July 2024 with 4 out of 8 children. The incident was not reported to Community Care Licensing or Health Department
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Lissete Gonzalez
LICENSING EVALUATOR NAME: Laura Carone
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5