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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566216131
Report Date: 09/16/2022
Date Signed: 09/16/2022 06:10:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2022 and conducted by Evaluator Michael Mathew
COMPLAINT CONTROL NUMBER: 17-CC-20220727133449

FACILITY NAME:CHILDREN'S COURTYARD, THEFACILITY NUMBER:
566216131
ADMINISTRATOR:KATHERINE STEVENSFACILITY TYPE:
850
ADDRESS:107 TEARDROP CTTELEPHONE:
(805) 375-7788
CITY:NEWBURY PARKSTATE: CAZIP CODE:
91320
CAPACITY:130CENSUS: 60DATE:
09/16/2022
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Anne RoseTIME COMPLETED:
06:25 PM
ALLEGATION(S):
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Child's authorized representative denied entry in the childcare
INVESTIGATION FINDINGS:
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On 9/16/2022 at, 11:00 AM Licensing Program Analysts (LPA) Michael Mathew conducted an unannounced inspection to conclude a complaint investigation and completed a COVID-19 pre-screening questions prior to entering the facility. LPA met with Director Anne rose and advised her the purpose of the inspection. Director provided LPA a tour of the facility inside and out. There were 60 children and 11 staff in care at the time of the inspection.

Allegation(s) Child's authorized representative denied entry in the childcare. LPA conducted two unannounced inspection one in the afternoon and one in the morning, touring the facility inside and out during this investigation. LPA conducted interviews with staff, parents, and reporting party. LPA interviewed staff who stated that that mother of C1 called the cops and was being erratic and was harassing staff verbally outside of the facility and was yelling at the police. Director stated that district manger had a sit down with mother and stated that mother was not allowed inside of the facility due to mother’s action. Director also stated that Monther was allowed in the parking lot, but not inside the facility,also no children where involved LPA observed a UIR which indicated that incident happen outside of the facility in the parking lot,
Cont 809-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Michael Mathew
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 6 of 11
Control Number 17-CC-20220727133449
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CHILDREN'S COURTYARD, THE
FACILITY NUMBER: 566216131
VISIT DATE: 09/16/2022
NARRATIVE
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Director also stated that Facility told mother that mother was allowed to have a authorized representative pick C1 up on mothers behalf, which violated Parents rights. Based on LPA's observations, staff interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

A technical violation has been assessed.

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted, appeal rights were given, and report was reviewed with Director Anne Rose

SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Michael Mathew
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2022
LIC9099 (FAS) - (06/04)
Page: 7 of 11