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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566216145
Report Date: 02/28/2025
Date Signed: 02/28/2025 01:40:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/08/2024 and conducted by Evaluator Laura Carone
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20241208212501
FACILITY NAME:CAROUSEL MONTESSORI PRESCHOOLFACILITY NUMBER:
566216145
ADMINISTRATOR:R. BALES, E. SUAFOAFACILITY TYPE:
850
ADDRESS:4451 LAS P0SAS RDTELEPHONE:
(805) 388-1615
CITY:CAMARILLOSTATE: CAZIP CODE:
93010
CAPACITY:60CENSUS: 34DATE:
02/28/2025
UNANNOUNCEDTIME BEGAN:
12:05 PM
MET WITH:Robin BalesTIME COMPLETED:
12:40 PM
ALLEGATION(S):
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Staff is not meeting the daycare children's diapering needs
Staff is leaving the daycare children unattended
Staff is not properly reporting incidents involving daycare children
Staff does not prevent distractions while the daycare children are napping
INVESTIGATION FINDINGS:
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On February 28, 2025 at 12:05 PM Licensing Program Analyst (LPA) Laura Carone conducted an unannounced inspection to conclude investigation for the above allegations. LPA met with Director, Robin Bales and explained the purpose of the visit. LPA conducted a tour of the facility inside and outside with Director. LPA observed a total of 34 children under the care and supervision of 7 staff. There are 4 preschool classrooms.

LPA reviewed diapering documentation in child files and posted on a white board located by the restroom. Parents receive a daily "potty report" for children that wear diapers. During parent interviews, a parent verified that she received a "little slip" with the diapering information for her child while he was in diapers. Not all children are in diapers. The center is an open floor concept, so all staff have a view of the classrooms. LPA interviewed staff and found the allegation of children being left unattended by staff was not collaborated. During inspections conducted on 12/13/2024 and 02/28/2025, LPA observed children
CONTINUED ON LIC9099C



Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Laura Carone
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20241208212501
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CAROUSEL MONTESSORI PRESCHOOL
FACILITY NUMBER: 566216145
VISIT DATE: 02/28/2025
NARRATIVE
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being visually supervised by staff.

LPA observed an "ouch report" form in children's files documenting any injury. A parent also confirmed receiving an ouch report when the child was injured.

LPA observed nap time during 12/13/2024 and 02/28/2025 inspections and found the classrooms to be appropriate for children to nap. The classrooms had the lights off and soft music was heard. The staff were attentive to the children's needs. Teachers rub children's backs to help them sleep.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED.Notice of Site Visit (LIC9213) will be posted. The notice shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty. Appeal given LIC9058.

Exit interview conducted with Director, Robin Bales. The report was reviewed and a copy was given.
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Laura Carone
LICENSING EVALUATOR SIGNATURE:

DATE: 02/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2025
LIC9099 (FAS) - (06/04)
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