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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566217282
Report Date: 11/19/2025
Date Signed: 11/19/2025 10:02:08 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/11/2025 and conducted by Evaluator Veronica Diaz
COMPLAINT CONTROL NUMBER: 17-CC-20250911103026
FACILITY NAME:MASTER FCC AKA FANNIE'S DAYCAREFACILITY NUMBER:
566217282
ADMINISTRATOR:MASTER, FANNIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 807-6944
CITY:NEWBURY PARKSTATE: CAZIP CODE:
91320
CAPACITY:14CENSUS: 5DATE:
11/19/2025
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Fannie MasterTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Provider operates out of ratio.
Provider leaves off limit areas easily accessible to children in care.
Provider did not follow safe sleep practices.
Adult in the home woke up a napping child.
INVESTIGATION FINDINGS:
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On 11/19/25 at 9:25 AM, Licensing Program Analyst (LPA) Veronica Diaz conducted an unannounced inspection to deliver the findings for the allegations listed above. LPA met with licensee Fannie Master and explained the purpose of the visit. A tour of the Family Child Care Home (FCCH), indoors and outdoors, was completed. At the time of the inspection, there were 5 children present including a cleared adult (the licensee spouse)

The Department received a complaint with the above allegations. The investigation included two unannounced inspections, review of infant (under 24 months) 15-minute safe sleep check logs, review of children’s records and facility rosters, and Interviews with the complainant, licensee, assistant, and parents.

Continued-LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250911103026
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: MASTER FCC AKA FANNIE'S DAYCARE
FACILITY NUMBER: 566217282
VISIT DATE: 11/19/2025
NARRATIVE
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During the investigation, LPA observed that child ratios were met and that both the licensee and assistant were actively supervising the children. Off-limit areas were observed to be secured and inaccessible. The licensee and assistant demonstrated an understanding of safe sleep procedures and children’s personal rights, including allowing children to sleep without being disturbed.

Interviews with the licensee and assistant showed they denied the allegations and were knowledgeable about proper supervision, required ratios, personal rights, and safe sleep practices. Parents interviewed reported no concerns and stated they were satisfied with the care and supervision provided.

Based on LPA’s observations, record review, and interviews, there was not enough evidence to support the allegations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited for today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided, and the report was reviewed. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the licensee Fannie Master.
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2