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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 567609809
Report Date: 11/19/2024
Date Signed: 11/19/2024 05:00:28 PM

Document Has Been Signed on 11/19/2024 05:00 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME:HAPPY HOME CARE 3FACILITY NUMBER:
567609809
ADMINISTRATOR/
DIRECTOR:
ROSALES, KARENFACILITY TYPE:
740
ADDRESS:191 EAST GAINSBOROUGH ROADTELEPHONE:
(805) 370-0214
CITY:THOUSAND OAKSSTATE: CAZIP CODE:
91360
CAPACITY: 6CENSUS: 4DATE:
11/19/2024
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
02:08 PM
MET WITH:Karen RosalesTIME VISIT/
INSPECTION COMPLETED:
05:05 PM
NARRATIVE
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Licensing Program Analyst (LPA) Kelly Dulek arrived at the facility unannounced to conduct a required annual visit. Upon arrival, LPA met with facility staff. LPA explained the reason for the visit. The Administrator arrived at 02:51PM. Entrance interview conducted.

Beginning at 03:06PM, the LPA along with Administrator, toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. The following was observed:

COMMON AREAS: Living room and dining room furniture was observed to be in good condition. There is a screened fireplace in the living room. The facility maintained a comfortable temperature throughout the visit. Smoke detector(s) and carbon monoxide detector were tested at 03:31PM and were operational at the time of the visit. The fire extinguishers were observed to be fully charged and last serviced 05/14/2024. All exits have auditory devices. The LPA observed required postings throughout the common space.

KITCHEN: Knives and cleaning supplies are locked in an under the sink cabinet. Kitchen appliances were in operable condition. The facility has a sufficient supply of perishable and non-perishable food.

GARAGE AND GROUNDS: The garage is attached to the house and locked at all times. The laundry room is located in the main hallway and is kept locked and inaccessible. Cleaning supplies and disinfectants are kept in locked cabinets in the laundry room. There is one (1) additional refrigerator in the garage with perishable items in good condition. Facility has an adequate amount of emergency food and emergency water. There is patio furniture including a table, umbrella, and chairs for resident use. Facility has one (1) fence gate that self-latches with clear passageways for emergency exit use. There were no bodies of water noted. Garage contains a staff room, which Administrator stated is permitted.

Report Continued on LIC 809-C

SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Kelly Dulek
LICENSING EVALUATOR SIGNATURE: DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 11/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: HAPPY HOME CARE 3
FACILITY NUMBER: 567609809
VISIT DATE: 11/19/2024
NARRATIVE
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BEDROOMS: The LPA observed the resident bedrooms, which were furnished appropriately with clean linens, appropriate furnishings, and sufficient lighting. There are 5 (five) designated resident rooms. There was a linen closet in the laundry room with extra towels and linens.

RESTROOMS: The two resident restrooms were clean and sanitary and in operating condition with grab bars and non-skid surfaces. The bathrooms were sufficiently stocked with supplies and paper towels. The hot water temperature was measured in the common hallway restroom at 146.4 degrees Fahrenheit at 03:11PM.

RECORDS: Records review began at 02:35PM; four (4) resident records were reviewed for, but not limited to: appraisals, medical records, admissions agreement, consent forms. During the resident file review, it was revealed that on 11/14/2024, Resident #1 (R1) was admitted to the facility. R1 did not contain a completed file, with only an Admission Agreement, Consent Forms, Personal Rights, and pre-Admission Appraisal. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All 3 (three) of 3 (three) staff files were complete at this time.

MEDICATIONS: Medications review began at 03:40PM. The medications are centrally stored and locked in a cabinet in the kitchen. Medications are labeled and checked for expiration dates. Medications are properly documented on the centrally stored medications and destruction record. Administrator was advised to obtain PRN (as needed) authorization forms for all residents prescribed PRN medications.

INFECTION CONTROL/EMERGENCY DISASTER PLAN: During today's visit, LPA reviewed the facility's emergency disaster plan and infection control plan. Both documents were observed to be complete and updated annually as required. The facility conducts emergency drills every 2 months, with the last drill documented in October 2024.

INTERVIEWS: During today's visit, LPA interviewed staff and residents throughout. No concerns were identified during interviews.

The following deficiencies were observed (See LIC 809-D) and cited from the California Code of Regulations, Title 22 and/or California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties.

Exit interview conducted. A copy of the report and appeal rights were issued.

SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Kelly Dulek
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
LIC809 (FAS) - (06/04)
Page: 2 of 5
Document Has Been Signed on 11/19/2024 05:00 PM - It Cannot Be Edited


Created By: Kelly Dulek On 11/19/2024 at 04:31 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: HAPPY HOME CARE 3

FACILITY NUMBER: 567609809

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 11/19/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87303(e)(2)
Maintenance and Operation
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C).

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above as at 03:11PM in the main hallway bathroom, water temperature measured at 146.4 degrees Fahrenheit, which poses an immediate health and safety risk to persons in care.
POC Due Date: 11/27/2024
Plan of Correction
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Hot water heater was adjusted during today's visit. Administrator will maintain a water temperature log for a 5-day period, testing the water temperature at varying times of the day each day and will submit the water temperature log to CCL by POC due date.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kristin Heffernan
LICENSING EVALUATOR NAME:Kelly Dulek
LICENSING EVALUATOR SIGNATURE:
DATE: 11/19/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 11/19/2024


LIC809 (FAS) - (06/04)
Page: 3 of 5
Document Has Been Signed on 11/19/2024 05:00 PM - It Cannot Be Edited


Created By: Kelly Dulek On 11/19/2024 at 04:31 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: HAPPY HOME CARE 3

FACILITY NUMBER: 567609809

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 11/19/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87506(b)
Resident Records
(b) Each resident's record shall contain at least the following information:

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above as Resident #1 (R1) was admitted to the facility on 11/14/2024 and does not contain a complete file, which poses a potential health, safety, and personal rights risk to persons in care.
POC Due Date: 11/27/2024
Plan of Correction
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Administrator agreed to ensure R1 has a complete file and will send proof of completion to CCL by POC due date.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kristin Heffernan
LICENSING EVALUATOR NAME:Kelly Dulek
LICENSING EVALUATOR SIGNATURE:
DATE: 11/19/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 11/19/2024


LIC809 (FAS) - (06/04)
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