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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 567609832
Report Date: 07/25/2024
Date Signed: 07/25/2024 02:56:42 PM

Document Has Been Signed on 07/25/2024 02:56 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME:BLISSFUL HOMEFACILITY NUMBER:
567609832
ADMINISTRATOR/
DIRECTOR:
MARTINEZ, ARLENEFACILITY TYPE:
740
ADDRESS:962 GILL AVETELEPHONE:
(805) 253-0452
CITY:PORT HUENEMESTATE: CAZIP CODE:
93041
CAPACITY: 6CENSUS: DATE:
07/25/2024
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:46 AM
MET WITH:Arlene MartinezTIME VISIT/
INSPECTION COMPLETED:
03:00 PM
NARRATIVE
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Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct a required annual visit at 9:46AM. LPA met with Caregiver Helen Locquiao and Licensee/Administrator Arlene Martinez who arrived at 09:59AM. Entrance interview conducted.

Beginning at 9:50AM, the LPA, along with the Caregiver and Licensee/Administrator toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that facility is in compliance with Title 22 Regulations. The following was observed:

Fire extinguisher was last purchased 05/16/2024. Hardwired smoke and carbon monoxide detectors were tested at 10:06AM and all were functional at the time of the visit. LPA observed exit alarms by all doors which were off, however, staff turned them on and were functional at the time of the visit.

KITCHEN: LPA inspected the kitchen at 9:50AM. Knives are locked in a drawer next to the sink and cleaning supplies are stored inaccessible in a locked cabinet under the sink. Kitchen appliances were in operable condition. The facility has a sufficient supply of 2 (two) days perishable and 7 (seven) days non-perishable food. Food was stored at appropriate temperatures.

BEDROOMS: There are 4 (four) total bedrooms in the facility; 2 (two) are designated as private resident rooms and 2 (two) are designated as shared rooms. Bedrooms #1 and #4 have exits to the exterior and attached bathrooms. All resident rooms are set up with beds, night stands, lamps, chests of drawers, chairs and closet space. The beds are furnished with box springs, comfortable mattress and clean linens; which includes, a mattress pad, top and bottom linens, pillowcases, blanket (if needed) and a bedspread. Lighting in the rooms appeared adequate. The bedrooms were large enough to allow for easy passage. All resident rooms were observed to be furnished appropriately with clean linens, appropriate furnishings and sufficient lighting.

Report Continued on LIC 809-C

SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Angela Barutyan
LICENSING EVALUATOR SIGNATURE: DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 07/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

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Document Has Been Signed on 07/25/2024 02:56 PM - It Cannot Be Edited


Created By: Angela Barutyan On 07/25/2024 at 01:20 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: BLISSFUL HOME

FACILITY NUMBER: 567609832

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 07/25/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87303(e)(2)
Maintenance and Operation
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C).

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee failed to ensure the hot water temperature was within the required range (tested between 150.2-155.5 degrees F) which poses an immediate health and safety risk to persons in care.
POC Due Date: 07/26/2024
Plan of Correction
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Licensee agrees to adjust the water temperature by 07/26/2024 and will maintain water temperature between 105- and 120-degrees Fahrenheit. The Licensee shall submit proof of a 5 day water temperature log indicating the hot water is within the required range of 105-120 degrees F to CCLD by 08/01/2024. Licensee will also appropriately label the faucets as delivering hot water until fixed.
Type A
Section Cited
CCR
87465(h)
Incidental Medical and Dental Care Services
(h) The following requirements shall apply to medications which are centrally stored:

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on medication review, the licensee did not comply with the section cited above for 1 (one) out of 3 (three) residents in which a prescribed melatonin medication indicated for bedtime use was administered in the morning before the visit which poses an immediate health, safety and personal rights risk to persons in care.
POC Due Date: 07/26/2024
Plan of Correction
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Licensee will ensure that all staff members are well-trained on medication administration and will review medication training. Licensee will ensure that proper medication logging techniques are used by staff. Licensee will read section 87465 and submit a letter of understanding to CCL by 07/26/202.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kristin Heffernan
LICENSING EVALUATOR NAME:Angela Barutyan
LICENSING EVALUATOR SIGNATURE:
DATE: 07/25/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 07/25/2024


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Document Has Been Signed on 07/25/2024 02:56 PM - It Cannot Be Edited


Created By: Angela Barutyan On 07/25/2024 at 01:20 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: BLISSFUL HOME

FACILITY NUMBER: 567609832

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 07/25/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87705(h)
Care of Persons with Dementia
(h) Outdoor facility space used for resident recreation and leisure shall be completely enclosed by a fence with self-closing latches and gates, or walls, to protect the safety of residents.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above in that 1 (one) out of 2 (two) side gates do not self-latch which poses a potential health and safety risk to persons in care.
POC Due Date: 08/05/2024
Plan of Correction
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Licensee will contact an appropriate handyman and request a quote for repairs to the gate. Licensee will submit either a quote for repairs to and a planned completion date or proof of repairs made to CCL no later than POC due date.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kristin Heffernan
LICENSING EVALUATOR NAME:Angela Barutyan
LICENSING EVALUATOR SIGNATURE:
DATE: 07/25/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 07/25/2024


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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: BLISSFUL HOME
FACILITY NUMBER: 567609832
VISIT DATE: 07/25/2024
NARRATIVE
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BATHROOMS: There are 3 (three) total bathrooms, of which 2 (two) are attached to resident rooms. Restrooms were observed to contain nonskid mats. Grab bars by the showers and toilets were observed in the bathrooms. The water temperature was measured in all 3 (three) bathrooms and measured between 150.2, 152.1, and 155.5 degrees Fahrenheit, which is above the required range of 105 to 120 degrees F. LPA observed storage space closets in hallway containing clean linens for resident use.

COMMON AREAS: This includes the living room and dining area in the kitchen. LPA observed common areas to be clean and properly furnished at the time of the visit.

OUTDOOR SPACE: The backyard does not have a covered patio area and both passageways were obstructed with a trashcan and baby gate respectively. There were no bodies of water on the premises. LPA observed a locked storage shed in the backyard. LPA observed 2 (two) latched self-closing side gates, however, 1 (one) gate was not self-latching. Administrator attempted to fix the side gate and was able to make it self-close, however, it does not latch. Administrator locked the gate which is a fire clearance hazard.

GARAGE: At 10:11AM, LPA toured the garage. The garage has a washer and dryer, locked cleaning supplies, an additional refrigerator and freezer, an emergency water supply and an additional pantry for extra food.

INFECTION CONTROL/EMERGENCY DISASTER PLANNING: During today’s visit, the LPA reviewed the facility's infection control practices and the facility's emergency disaster plan. The facility’s policies and procedures as it pertains to infection control are adequate. Emergency disaster plan is updated annually as required. Emergency disaster drills are conducted quarterly as is required, with the last drill conducted on 05/15/2024.

RECORD REVIEW: LPA began record review at 10:40AM. LPA reviewed 6 (six) out of 6 (six) resident files and 4 (four) staff files for documents including, but not limited to: health screening, TB test, staff training records, fingerprint clearance, resident physician's report, needs and service appraisal, and personal rights. LPA observed 3 (three) resident files to be missing updated and current needs and service appraisal plans. Staff files were complete and had no missing documents.

Report Continued on LIC 809-C

SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Angela Barutyan
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: BLISSFUL HOME
FACILITY NUMBER: 567609832
VISIT DATE: 07/25/2024
NARRATIVE
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MEDICATION REVIEW: Medications are locked in a cabinet in the office. Medications for 3 (three) residents were observed. 2 (two) out of 3 (three) resident medications observed were labeled, stored, and properly documented at the time of the visit. At 11:57AM, LPA observed a night-time melatonin dose for Resident #1 (R1) was already administered today, which is not in accordance to the dosage instructions on the medication label, indicating it as a bedtime medication.

INTERVIEWS: During today's visit, LPAs interviewed 2 (two) staff and 2 (two) residents.

During today's visit, LPA obtained a copy of the facility's liability insurance.

Pursuant to Title 22, CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D). Administrator was informed that failure to correct deficiencies may result in civil penalties. Exit interview conducted, report issued, and appeal rights provided.

SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Angela Barutyan
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
LIC809 (FAS) - (06/04)
Page: 10 of 10
Document Has Been Signed on 07/25/2024 02:56 PM - It Cannot Be Edited


Created By: Angela Barutyan On 07/25/2024 at 02:16 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: BLISSFUL HOME

FACILITY NUMBER: 567609832

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 07/25/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87463c
(c) The licensee shall arrange a meeting with the resident, the resident’s representative, if any, appropriate facility staff, and a representative of the resident’s home health agency, if any, when there is significant change in the resident’s condition, or once every 12 months, whichever occurs first, as specified in Section 87467, Resident Participation in Decision Making.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above in that 3 (three) out of 6 (six) residents did not have an updated/current appraisal needs and services plan which poses a potential health, safety and personal rights risk to persons in care.
POC Due Date: 08/01/2024
Plan of Correction
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Administrator agrees to update and reappraise the 3 (three) residents. Administrator will submit proof of the reappraisals to CCL no later than 08/01/2024.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kristin Heffernan
LICENSING EVALUATOR NAME:Angela Barutyan
LICENSING EVALUATOR SIGNATURE:
DATE: 07/25/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 07/25/2024


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