573620279-8-15-2023-53-CC-BENN-CURV7M-20230816161121

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 573620279
Report Date: 08/15/2023
Date Signed: 08/15/2023 11:31:18 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/09/2023 and conducted by Evaluator Erwin Tjhia

PUBLIC

COMPLAINT CONTROL NUMBER: 53-CC-20230609145028

FACILITY NAME:	PORTSIDE MONTESSORI		FACILITY NUMBER:	573620279
ADMINISTRATOR:	TREADWAY, AMBER		FACILITY TYPE:	830
ADDRESS:	3170 JEFFERSON BLVD. SUITE 175		TELEPHONE:	(916) 372-7838
CITY:	WEST SACRAMENTO	STATE: CA	ZIP CODE:	95691
CAPACITY:	24	CENSUS: 8	DATE:	08/15/2023
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Megan Derouchey		TIME COMPLETED:	11:35 AM

ALLEGATION(S):

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Staff inappropriately handled day care child's bottles.
Staff did not ensure that day care child was properly fed.
Staff did not meet day care child's diapering needs.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Erwin Tjhia met with Director, Megan Derouchey to deliver findings of the complaint investigation regarding the above allegations. There were 8 children and 4 staff during the visit.

Throughout the investigation, LPA interviewed parents and staff. It was alleged that staff inappropriately handled day care child's bottles and caused them to be spilled. Interview with assistant director (AD) and staff revealed that the bottles were received from the parents during arrival and were put in the fridge right away. The bottles were spilled in the fridge and were noticed by the staff during child’s feeding time. The staff notified the parents and new bottles formula were brought to the facility. The child drank all the bottles throughout the day at the facility. Parents who were interviewed stated they never experience this before and none of them had any concern regarding staff handling child’s bottles inappropriately.

Report Continue on 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Erwin Tjhia
LICENSING EVALUATOR SIGNATURE:	DATE: 08/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 53-CC-20230609145028

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: PORTSIDE MONTESSORI	FACILITY NUMBER: 573620279
	VISIT DATE: 08/15/2023

NARRATIVE

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It was also alleged that staff did not ensure that day care child was properly fed. Interview with AD and staff revealed that children were offered all bottles and foods brought from home throughout the day. The staff would send home the unfinished food or bottle and documented them on the daily report. None of the parents interviewed had any concern that their child was not properly fed. Moreover, during the Licensing Inspection, LPA observed staff feeding children bottle or solid food and had them documented on the daily report.

It was also alleged that staff did not meet day care child's diapering needs. Interview with AD and staff revealed that the diapers were checked every 2 hours unless soiled in between. It also revealed that staff would document all diaper change on the daily report. None of the parents interviewed had any concern nor experience regarding their children’s diaper were not properly changed. Moreover, during the visit, LPA observed staff changing diapers and the documentation on the daily report.

Based on the information obtained throughout the course of this investigation the above allegations, LPA Tjhia determined that the allegations were found to be UNSUBSTANTIATED, meaning although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days.

SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Erwin Tjhia
LICENSING EVALUATOR SIGNATURE:	DATE: 08/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2023

LIC9099 (FAS) - (06/04)

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