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13 | Licensing Program Analyst (LPA) Erwin Tjhia met with Director, Patricia Barragan to deliver findings of the complaint investigation regarding the above allegation. LPA observed 21 children supervised by 6 staff.
It was alleged that Facility staff make false reports to the authorized representative. Specifically, the complainant alleged that they were asked to pick up their child due to serious behavior issues on 4/14/2025. Throughout the course of the investigation, LPA interviewed director and staff and conducted record review. LPA learned from interviews and record review that information was shared with the complainant about their child, however, facility staff did not specifically request for the child to be picked up on that specific day.
Based on the information obtained throughout the course of this investigation the above allegations, LPA Tjhia determined that the allegations were found to be UNSUBSTANTIATED, meaning although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
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