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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 585404721
Report Date: 03/06/2025
Date Signed: 03/06/2025 10:10:00 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/10/2025 and conducted by Evaluator Elizabeth Friese
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250210130527
FACILITY NAME:WHEATLAND CHILD DEVELOPMENTFACILITY NUMBER:
585404721
ADMINISTRATOR:GUENSLER, CRAIGFACILITY TYPE:
850
ADDRESS:711 WEST OLIVETELEPHONE:
(530) 633-3130
CITY:WHEATLANDSTATE: CAZIP CODE:
95692
CAPACITY:68CENSUS: DATE:
03/06/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Craig GuenslerTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Staff consumed alcohol while daycare children were present
Staff was physically abusive to the daycare children
Staff did not properly report suspected child abuse
INVESTIGATION FINDINGS:
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On 3/6/25 @ 9:00am, Licensing Program Analyst (LPA) Elizabeth Friese conducted an unannounced complaint inspection and met with Administrator Craig Guensler. It was alleged that staff consumed alcohol while daycare children were present, staff was physically abusive to the daycare children, and that staff did not properly report suspected child abuse.

The administrator was interviewed on 2/19/2025 at 10:10am and denied the allegations, indicating that he was aware of the allegations, had investigated them internally, and was not able to find proof that they had occurred. He also advised that an employee had recently resigned of their own accord. This date LPA Friese obtained a facility roster, parent handbook and registration packet as well as some documentation related to an internal investigation.

Four staff and five children were interviewed on 2/19/2025 between 9:14am and 11:00am, with most staff having little knowledge of the allegations, and the children having none. Of the 4 staff interviewed, all described hearing of them through an anonymous online forum. One staff (S3) had more detailed information and described inappropriate behavior that supported but did not prove an allegation. All staff interviewed denied seeing anyone consume alcohol on campus or witnessing any verbal or physical abuse.
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20250210130527
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: WHEATLAND CHILD DEVELOPMENT
FACILITY NUMBER: 585404721
VISIT DATE: 03/06/2025
NARRATIVE
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Of the five children interviewed, two children were non-communicative, two described the resigned teacher as their favorite, and one (C1) described them as “mean” and mimicked an angry facial expression. C1 said they had never seen any teachers hurt kids.

Seven parents were interviewed on 2/21/25 between 1:11pm and 2:06pm. All reported being pleased with the care and supervision provided by all staff past and present. None ever smelled alcohol, thought anyone might be under the influence of alcohol, or witnessed any type of abuse at any time.

Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the findings are unsubstantiated.

Exit interview conducted, report reviewed and appeal rights provided to Director Craig Guensler.

Notice of site visit to be posted for 30 days.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2