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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 585405321
Report Date: 10/09/2024
Date Signed: 10/09/2024 02:11:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/06/2024 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20240806143426
FACILITY NAME:FOSTER, TIA FAMILY CHILD CARE HOMEFACILITY NUMBER:
585405321
ADMINISTRATOR:FOSTER, TIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 741-9609
CITY:PLUMAS LAKESTATE: CAZIP CODE:
95961
CAPACITY:14CENSUS: 10DATE:
10/09/2024
UNANNOUNCEDTIME BEGAN:
01:32 PM
MET WITH:Tia FosterTIME COMPLETED:
02:21 PM
ALLEGATION(S):
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Facility is operating out of ratio
INVESTIGATION FINDINGS:
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On 10/9/24 at 1:32 pm, Licensing Program Analyst (LPA) Bianca Mendez conducted an unannounced complaint inspection, and met with licensee Tia Foster. It was alleged that facility is operating out of ratio.
The licensee was interviewed on 8/14/24 at 10:06am and denied no knowledge of the allegation and stated that they are never out of ratio and never leave children understaffed. Licensee stated they ensure they have staff on site.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240806143426
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: FOSTER, TIA FAMILY CHILD CARE HOME
FACILITY NUMBER: 585405321
VISIT DATE: 10/09/2024
NARRATIVE
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LPA interviewed staff (S1-S2) on 9/10/24 and 10/9/24.2 of 2 staff stated that the facility has never operated out of ratio.S1 stated that their schedule changes and they work at the facility more than 3 days a week depending on the amount of kids that come to the child care. S2 stated they are on site and will assist whenever they are needed and does not have a set schedule. S2 stated they have never been left alone to supervise children.

LPA interviewed parents (P1-P6) on 9/16/24, 9/17/24 and 10/2/24. 6 of 6 parents stated that the facility is not operating out of ratio. 5 of 6 parents stated they witnessed licensee with an assistant at the facility. 6 of 6 parents stated they had no complaints or concerns.

During today’s inspection, the facility was toured. LPA observed 7 children napping in care.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2