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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 585408315
Report Date: 04/25/2024
Date Signed: 04/25/2024 11:23:06 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/18/2024 and conducted by Evaluator Elizabeth Friese
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240418093501
FACILITY NAME:E CENTER HS PGMS - OLIVEHURSTFACILITY NUMBER:
585408315
ADMINISTRATOR:HARGIS, CHERIFACILITY TYPE:
850
ADDRESS:1766 EIGHTH AVENUETELEPHONE:
(530) 749-8005
CITY:OLIVEHURSTSTATE: CAZIP CODE:
95961
CAPACITY:20CENSUS: 12DATE:
04/25/2024
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Cheri HargisTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Facility has pests
INVESTIGATION FINDINGS:
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On 4/25/24 at 09:40 am, Licensing Program Analysts (LPAs) Elizabeth Friese and Laura Chavez conducted an unannounced complaint inspection and met with Director Cheri Hargis. It was alleged that the facility has pests and that staff did not follow reporting requirements for the treatment of said pests.
The Director was interviewed on 4/25/24 at 9:40 am and stated that they do have a termite infestation that has been treated by drilling into "nests" and injecting an unknown treatment.
LPAs Elizabeth Friese and Laura Chavez toured the facility at 9:55 am and saw evidence of termite infestation, including "wing shed" and several dead bugs that staff had collected under tape on a piece of paper.
Based on the evidence obtained by interview and observation, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of
Regulations, (Title 22) 101238(a)(1) is being cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20240418093501
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: E CENTER HS PGMS - OLIVEHURST
FACILITY NUMBER: 585408315
VISIT DATE: 04/25/2024
NARRATIVE
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A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the Director Cheri Hargis. Appeal rights were provided.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 13-CC-20240418093501
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: E CENTER HS PGMS - OLIVEHURST
FACILITY NUMBER: 585408315
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/25/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type B
04/25/2024
Section Cited
CCR
101238(a)(1)
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101238 Buildings and Grounds
(a) The child care center shall be clean, safe...and in good repair... (1) The licensee shall take measures to keep the center free of flies, other insects, and rodents
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Treatment done 4/20/24 is supposed to resolve the problem within 30 days. Director will reassess at that point and notify LPA of results.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4